Gaming should be enjoyable — not stressful. At Khelounity, we believe every member deserves a gaming experience that is fully safe and fun. On this page, we'll give you all the tools and information you need to play responsibly.
Online gaming has become a favorite pastime for many people in Bangladesh. There's nothing wrong with enjoying a little thrill from home during your free time. But when that entertainment starts slipping out of control, that's when problems arise.
Khelounity takes this seriously. We want our members to see gaming as entertainment — not a source of income. That's why we offer a range of Responsible Gaming tools and features you can use at any time.
On this page, you'll learn how to set your own limits, recognize warning signs, and find help when you need it.
Remember: winning and losing are both part of gaming. Never bet more than you can afford to lose — don't let it affect your daily life.
Use these features anytime to keep your gaming experience safe
Set a daily, weekly, or monthly cap on deposits. Once the limit is reached, no further deposits can be made.
When you reach a set loss amount, your game will automatically stop. This prevents impulsive decisions after a losing streak.
Decide in advance how long each session will last. When the time is up, your session will end and you'll be notified.
Need a short break? Set a cooling-off period from 24 hours to 6 weeks. During this time, you won't be able to log in to your account.
For a longer break, activate self-exclusion for anywhere from 6 months to 5 years. Your account will be fully inactive during this period.
View your complete gaming history, deposits, and withdrawals at a glance. Understand your own patterns and make informed decisions.
Using Responsible Gaming tools on Khelounity is quick and straightforward. Here's a step-by-step guide:
Log in to your Khelounity account and go to the profile menu.
In your account settings, click the "Responsible Gaming" tab.
Set a deposit limit, loss limit, session limit, or cooling-off period — whichever you need.
Enter a specific amount or time period. Deposit limits take effect immediately.
Save your settings. A confirmation will be sent to you by email or SMS.
Reducing a limit takes effect immediately. Increasing one requires a 24-hour cooling-off period to help prevent impulsive decisions.
Self-exclusion is the most effective tool if you feel your gaming is getting out of hand. Once activated:
A self-exclusion period cannot be ended early, so think carefully before choosing your duration.
For urgent support, contact us: [email protected]
Ask yourself these questions. If you answer "yes" to most of them, it's time to be a little more careful.
Are you spending more than your set budget? Do you often find yourself thinking "just one more round and I can win it back"?
Do you feel restless or irritable when you try to stop gaming? Does your mind keep going back to it throughout the day?
Are you hiding your gaming from family or friends? Spending time and money without their knowledge?
Is gaming having a negative impact on your work, studies, or relationships? Are you having trouble sleeping?
Are you betting more to chase losses? Playing with borrowed money or someone else's funds?
Deciding the maximum amount you're willing to spend before you start playing, and sticking to it.
Ending the session at the planned time, regardless of whether you're winning or losing.
Not chasing losses or treating gaming as a source of income.
Keeping gaming from interfering with other important areas of your life.
If you notice any of the warning signs above in yourself, please contact our support right away or activate self-exclusion.
Habits the experienced players follow
Set aside a fixed gaming budget at the start of each month and stick to it — no exceptions.
ImportantSet a time limit before you start playing. Set an alarm on your phone. When it goes off, stop — win or lose.
AdviceAvoid gaming when you're feeling sad, angry, or frustrated. You're less likely to make good decisions in that state.
Mental HealthNever bet money you can't afford to lose. Don't game with borrowed money or funds from your family.
CautionKhelounity believes that a happy, healthy member is our greatest asset. If you ever feel like gaming is getting out of control, stop right away and reach out to us. We won't judge — we'll help.
At Khelounity, we're always here for you. Use our safe gaming tools and enjoy the fun of entertainment.
For Ages 18+ • Keep Gaming Fun