Your personal information is extremely important to us. Every piece of data you share with Khelounity is stored with the highest level of security. On this page, we transparently explain what information we collect, why we collect it, and how we protect it.
The Core Pillars of Khelounity's Privacy Policy at a Glance
All data transmitted through Khelounity's website and app is protected by 256-bit SSL encryption. Hackers and third parties cannot read this information.
We will never sell or rent your personal information to third parties under any circumstances. Your data is used solely to provide our services.
Khelounity only collects information that is strictly necessary to operate the service. No unnecessary data is requested.
You can view, correct, or delete your stored information at any time. We respect your rights.
Khelounity clearly discloses which cookies it uses and why. You have the option to disable non-essential cookies.
Your information is not kept indefinitely. Data is securely deleted after the required period. Certain information may be retained to meet legal obligations.
This Privacy Policy applies to Khelounity (khelounity.vu) and all its services. Here we explain in detail what information we collect, why we collect it, and how we keep it secure.
By creating an account or using the platform, you agree to this Privacy Policy. We recommend reading it carefully before your first use.
The Bengali version of this policy is provided for your convenience. The English version shall be considered the authoritative text for legal interpretation. Khelounity follows internationally recognized standards to protect user privacy.
Khelounity may collect the following types of information from you:
| Types of Information | Example | Purpose |
|---|---|---|
| Identity Information | Name, date of birth, nationality | Identity Verification (KYC) |
| Contact Information | Email, mobile number | Account & Notifications |
| Financial Information | Payment methods, transaction history | Deposits & Withdrawals |
| Technical Information | IP address, device information, browser | Security & Experience Improvement |
| Gaming History | Bets, wins/losses, game duration | Responsible Gaming Monitoring |
| Preferences & Settings | Language, notification preferences | Personalized Experience |
Khelounity never stores your full payment card number, bank password, or mobile banking PIN. This information goes directly to the payment processor.
Khelounity collects information in several ways. Each method is described in detail below:
Khelounity uses the information it collects for the following purposes:
Khelounity never shares your information with third parties for marketing purposes. Your data is used solely to improve our own services.
Khelounity follows the highest industry standards to protect your information. Our security infrastructure includes:
Khelounity uses cookies to enhance your experience. Cookies are small data files stored in your browser.
Cookies can be managed through your browser settings. However, disabling essential cookies may affect the platform's functionality.
Your information is not stored indefinitely. Below are the retention periods for different types of data:
As a Khelounity member, you have the following rights regarding your personal information:
You may request to see what information we hold about you.
You may request corrections to any inaccurate or outdated information.
You may request that your data be deleted in certain situations.
You may request that we restrict the processing of your data in certain circumstances.
You can export your data in a machine-readable format.
You may opt out of promotional communications at any time.
To exercise any of the rights above, email our support team. We will respond within 30 business days.
Khelounity is intended for individuals aged 18 and above only. We do not knowingly collect information from minors.
If we become aware that a minor is using our services, their account will be closed immediately and any collected data will be deleted.
If parents believe their child is using Khelounity, please contact our support team immediately.
Khelounity reserves the right to update this Privacy Policy. Members will be notified of any significant changes in advance via email or app notification.
Continued use of the platform after any changes will be considered acceptance of the updated policy.
For any questions or concerns regarding this Privacy Policy, please email our dedicated privacy team:
Privacy Contact: [email protected]
Your data is secure, your gaming is safe — join Khelounity and enjoy with complete confidence.
18+ only • Play responsibly